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Updated 17th of February, 12:05PM: An issue was reported this morning by multiple customers, indicating jobs were not creating or downloading to devices. As of 9am this morning we had identified the problem and a resolution was in place. We are investigating why our extensive monitoring did not highlight a problem with the system as is normally the case, however we have tested to ensure that notifications are now being received by the team. There remains a backlog of jobs in the system, which will likely take the next few hours to clear. Apologies for the inconvenience to your operations today as a result of this issue.There are no reported issues in Whitespace Mobile. Updated: 22/02/22 at 15:20 |
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If you have any questions please contact support@whitespacews.com or log a ticket via the Whitespace Mobile Service Desk. |