The following are the Fair Usage Policy limits for functionality within All On Mobile.
Users who exceed theses limits may be asked to reduce a specific aspect of their form or process design as part of any diagnostic activities.
All On Mobile reserves the right not to fix issues arising from form or process design that exceed these limits. Please contact support@allonmobile.com for further information
Connectivity Note
Tethered
Not recommended. Devices in this mode will share their available bandwidth and connectivity will be impacted by other apps using access (on both devices) and also by voice usage.
3G / 4G / 5G
Recommended where WiFi is not available. In some scenarios, can provide better connectivity than WiFi.
WiFi
Recommended, where available.
Functionality
Usage Limit
Comment
API
API Calls to create Jobs
10,000
Per day, per All On Mobile Company
API Calls to extract Job Information
10,000
Per day, per All On Mobile Company**
API Calls to extract Job information
100 jobs per call
Max jobs per API call
Jobs (with the All On Mobile Service)
Template Fields
300
Per Template
Text Field limit
200
Per Template
Attachment Field limit
30
Per Template
Total Jobs
5,850,000
Per All On Mobile Company
Total Unallocated Jobs
20,000
Per All On Mobile Company
Total Allocated Jobs
20,000
Per All On Mobile Company
Jobs Submitted
100
Per day per user
Off-Line Databases
10
Per Device
Off-Line Databases
7 Mb
Maximum size, per file
Tags
2,000
Per All On Mobile Company
Attachments
Attachments
30
Per Job
Attachment Storage
10Gbytes
Charges apply for storage over 5Gbytes
Document size
10 Mb
Per file uploaded to Document Store
Job attachment
2 Mb
Per file that can be attached to a job in the Bridge
Attachment size
30Mb
Maximum total size of all attachments per job submitted
Rules, PDFs and eMails
Emails sent
1,000
Per day, per All On Mobile Company. Additional charges may apply
Text Messages sent
1,000
Per day, per All On Mobile Company Charges will apply.
** Please note that this may be increased if API pull actions are performed out of business hours. Please contact your AllOnMobile Account Manager.
Fields in a Job - Further Information
Some Mobile Devices may be able to work with over 300 fields, however because All On Mobile is highly configurable it is not possible to be specific per Mobile Device model. 300 fields has been set as the average across the supported devices.
The number fields within an All On Mobile Job that a Mobile Device can comfortably manage depends on the type of fields within the Job. i.e. Jobs with lots of SQL may become less responsive before the 300 field limit. This also applied to attachments.
The specification and Operating System version of a Mobile Device will also affect the number of fields that can be comfortably used within an All On Mobile Job.
Extenuating Circumstances
AllOnMobile understands that Clients will occasionally have very high volumes of traffic outside of normal usage patterns. Wherever possible AllOnMobile request to be informed of high usage with as much notice as possible to ensure that the All On Mobile Service delivery remains consistently high.