All On Mobile - Functionality Recommended Limits
All On Mobile Fair Usage Policy Limits
The following are the Fair Usage Policy limits for functionality within All On Mobile.
Users who exceed theses limits may be asked to reduce a specific aspect of their form or process design as part of any diagnostic activities.
All On Mobile reserves the right not to fix issues arising from form or process design that exceed these limits. Please contact support@allonmobile.com for further information
| Connectivity Note | |
|---|---|
| Tethered | Not recommended. Devices in this mode will share their available bandwidth and connectivity will be impacted by other apps using access (on both devices) and also by voice usage. |
| 3G / 4G / 5G | Recommended where WiFi is not available. In some scenarios, can provide better connectivity than WiFi. |
| WiFi | Recommended, where available. |
| Functionality | Usage Limit | Comment |
|---|---|---|
API | ||
| API Calls to create Jobs | 10,000 | Per day, per All On Mobile Company |
| API Calls to extract Job Information | 10,000 | Per day, per All On Mobile Company** |
| API Calls to extract Job information | 100 jobs per call | Max jobs per API call |
Jobs (with the All On Mobile Service) | ||
| Template Fields | 300 | Per Template |
| Text Field limit | 200 | Per Template |
| Attachment Field limit | 30 | Per Template |
| Total Jobs | 5,850,000 | Per All On Mobile Company |
| Total Unallocated Jobs | 20,000 | Per All On Mobile Company |
| Total Allocated Jobs | 20,000 | Per All On Mobile Company |
| Jobs Submitted | 100 | Per day per user |
| Off-Line Databases | 10 | Per Device |
| Off-Line Databases | 7 Mb | Maximum size, per file |
| Tags | 2,000 | Per All On Mobile Company |
Attachments | ||
| Attachments | 30 | Per Job |
| Attachment Storage | 10Gbytes | Charges apply for storage over 5Gbytes |
| Document size | 10 Mb | Per file uploaded to Document Store |
| Job attachment | 2 Mb | Per file that can be attached to a job in the Bridge |
| Attachment size | 30Mb | Maximum total size of all attachments per job submitted |
| Attachment retention | 3 yrs | Time after which attachments will be archived |
Rules, PDFs and eMails | ||
| Emails sent | 1,000 | Per day, per All On Mobile Company. Additional charges may apply |
| Text Messages sent | 1,000 | Per day, per All On Mobile Company Charges will apply. |
| Conditions within a Rule | 10 | |
| Actions within a Rule | 5 | |
| Append to Log Retention | 30 Days | |
| Fields within a PDF | 300 | Per PDF |
| PDFs generated per day | 1,000 | Per day, per All On Mobile Company. |
* Excludes Whitespace users
** Please note that this may be increased if API pull actions are performed out of business hours. Please contact your AllOnMobile Account Manager.
Fields in a Job - Further Information
- Some Mobile Devices may be able to work with over 300 fields, however because All On Mobile is highly configurable it is not possible to be specific per Mobile Device model. 300 fields has been set as the average across the supported devices.
- The number fields within an All On Mobile Job that a Mobile Device can comfortably manage depends on the type of fields within the Job. i.e. Jobs with lots of SQL may become less responsive before the 300 field limit. This also applied to attachments.
- The specification and Operating System version of a Mobile Device will also affect the number of fields that can be comfortably used within an All On Mobile Job.
Extenuating Circumstances
AllOnMobile understands that Clients will occasionally have very high volumes of traffic outside of normal usage patterns. Wherever possible AllOnMobile request to be informed of high usage with as much notice as possible to ensure that the All On Mobile Service delivery remains consistently high.
For more information or for help on form design best practice please contact support@allonmobile.com or log a call on the All On Mobile Support Portal.