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Whitespace v11 known defects
Whitespace v11 known defects
Dave Patrick
Owned by Dave Patrick
Whitespace v11 is a major new release of the software and which includes fixes for many known defects and provides a series of functional improvements. Full details are in the release notes. The program of rolling out v11 upgrades and also deployments to new customers has started, and in this document provides detail and status of new issues identified during the roll-out.
The development of v11.1 is complete the roll-out schedule has started and will continue throughout 2023.
The table below will be updated frequently to reflect the list of current confirmed issues and their status.
Ticket | Issue | Fix Schedule |
---|---|---|
WS-6263 | Ability to mass import 'ref' code on account sites for calendar collections | 11.1 |
WS-10141 | Username displayed rather than full name, will be fixed by SSO implementation in 11.1 | 11.1 |
WS-10198 | Reset button for worksheet set to ForAction is not present | 11.1 |
WS-10216 | Vehicle Users Absent from V11 Manage Users List | Propose No Fix due to SSO introduction |
WS-10573 | When editing a worksheet with several open on other browser tabs data can be incorrectly displayed. | 11.1 |
WS-10579 | Tab list can appear vertically when viewing a worksheet location | 11.1 |
WS-10607 | When clicking Add User in Round Completions screen, session is closed. | Propose no fix, this page is being removed in 11.1 |
WS-11122 | Financial menu option not displayed | Backlog |
WS-11186 | Data export for collections can fail | 11.1 |
WS-11218 | Option to return to accounts site page following new worksheet creation. | Backlog |
WS-11220 | Issue with apply Assisted Collection | Resolved by Charge Matrix setting |
WS-11254 | Unable to add more than one Service ID | 11.1 |
WS-11377 | Expanding extra info fields | 11.1 |
WS-11579 | Calendar does no display blue dots in multi-authority configuration. | 11.1 |
WS-11592 | Schedule calculation for Garden Waste can cause GW fail to display in Rounds to Cab. | 11.2 |
WS-11593 | Viewing a worksheet before selecting tabs can cause tab information not to be shown until browser refresh. | 11.2 |
WS-11735 | Default user Home pages is not retained | Backlog |
WS-13198 (and others) | UAT site performance - it is very slow. | Hosting environment updates will be completed by end of April |
WS-13600 | GW new subscriptions does not work as expected if the workflow uses AutoAssign activity. | Hotfix being deployed to sites |
WS-13513 | Option to change service item on service line is not retained. | In triage |
Process overview
When bugs are first reported they are investigated by the support team and then triaged. There are several possible outcomes of triage including further investigation or proposal to add to a release schedule or the development backlog for a future release.
, multiple selections available,
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